The Northeastern Illinois Public Safety Training Academy, in cooperation with Oakton Community College, presents a series of leadership workshops for individuals preparing to transition into a supervisory position.
Participants will study those elements of communication that influence the exchange of information and affect attitudes and behavior. Learn communication techniques that promote a more professional speaking personality and create positive impressions that influence, promote openness, and gain support.
"Managing up" is a process of focusing on your relationship with your supervisor in order to achieve the best results for the organization, and for yourself. Learning how to successfully manage up is important to meeting your department"s goals and following the strategic direction of your workplace.